Frequently Asked Questions
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Do you offer part exchange on my motorhome?
Yes, we can offer part exchange on a motorhome purchase with us and we will consider any part exchange: cars, caravans, motorhomes and motor bikes. We can offer a FREE no obligation quote for you on your part exchange – simply give us a call today on 01327 342 000.
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What's best - a private or motorhome dealer purchase?
We know what you’re thinking… we’re bound to say dealership, and why not?
A motorhome is a very expensive purchase that a lot of people can only afford to make once. Why would you risk your hard earned savings buying a van off of someone’s driveway, only to find problems when you get home? At Heart of England, all of our motorhomes are sold with a 12 month MOT, engine service (in line with manufacturer requirements) and a habitation check. That is before our detailed handover to show you everything in working order, so that you can drive home happy in your new pride and joy. If a problem does arise, all of our motorhomes come with an extensive guarantee and we are only a phone call away to help with any problems that may arise – quite different to buying from a stranger 200 miles away who really won’t be interested what problems you have once they have your money!
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Do you only sell new motorhomes?
No, we offer both new and pre-owned motorhomes for sale at our dealership based in Northamptonshire.
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What is the minimum deposit I would need to purchase a motorhome?
The minimum deposit on a pre-owned vehicle is £3000, and on a new vehicle £5000. There is no maximum amount for your deposit on a motorhome.
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Do you offer a finance option for purchases?
Yes, we can provide finance through our principal finance partner Blackhorse Finance Ltd. We offer Personal Contract Purchase and Hire Purchase on your dream motorhome. This can be demonstrated on our finance page.
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What brands of motorhome do you sell?
We have a partnership with Burstner, Carado and Swift to sell new motorhomes. We buy and sell all brands of pre-owned motorhomes.
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Can you service my motorhome?
Heart of England Motorhomes have a service centre at Long Buckby Wharf. We can facilitate service, warranty work and repairs and provide motorhome damp / habitation checks. You can contact them directly on 01327 843900 to find out more.
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Can you provide habitation checks for my vehicle?
Yes, habitation checks are completed at our service centre in Long Buckby Wharf. We can facilitate full habitation checks as well as damp checks – get in touch on 01327 843900 to discuss.
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What is the maximum weight of vehicle I can drive on my UK Driving Licence?
The standard UK driving licence issued to a driver passing their test today covers categories B, B1 and BE. This means you can drive a vehicle up to 3500kg (B) and tow a trailer up to 3500kg. Please note: there may be limitations to the towing capability of a motorhome – this should be checked prior to towing. As a result, many new motorhomes are built with a Maximum Allowable Mass (MAM) of 3500kg. To drive over 3500kg you will need the additional category C on your licence.
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Do you hire motorhomes?
Currently we do not offer this service, but are happy to help with all your new and pre-owned motorhome enquiries.
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Are all motorhomes diesel engines?
The majority of motorhomes have diesel engines; however, some earlier models may have petrol engines.
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Do all motorhomes come with an awning as standard?
Many motorhomes have a wind-out canopy awning, which can be integral on some models or fitted to the side or top of the van. However, on some makes and models these are an optional extra – speak to one of our knowledgeable sales team on 01327 342 000 to discuss the full specifications of any vehicle you have your eye on.
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What is the longest motorhome that can be driven in the UK?
Restrictions state that motorhomes may be no longer than 14m to be driven in the UK.
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Is there a maximum height for a motorhome in the UK?
There is no maximum height, however care should be taken when approaching low bridges and other hazards – you should familiarise yourself with the height of your vehicle prior to making any journeys.
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Does my motorhome need an MOT?
Just as with cars, vans and other road vehicles – MOT’s are a requirement on any vehicle over 3 years of age. We can facilitate an MOT at our service centre – call our team on 01327 843900 to discuss.
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Can someone sleep in a bed whilst we are driving along?
All passengers are required to wear a seatbelt whilst travelling in a front facing travel seat; some older model vans have rear facing seats with belts.
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How much do campsites cost?
Prices vary from site to site depending on facilities available, number of travellers etc.
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What is the best insurance company for a motorhome?
It is always best to look at a number of providers to obtain the best quotes on insurance for your motorhome as some companies (depending on the value of the van) may place restrictions on the policy or require alarms and trackers to be fitted to the van.
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Do I need a television licence for my motorhome?
You can use your home television licence to cover your van, providing you have one! If you are travelling full time and don’t have a permanent UK address you will need to obtain a licence.
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What is a Three-Way fridge?
A three-way fridge can run on gas, 12-volt DC and 230-volt AC mains electric, which makes them suitable for use in all locations.
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Can I leave my fridge gas on whilst travelling on a ferry?
When you arrive at the port, your motorhome will have an inspection to make sure the gas is switched off. It cannot be turned back on when you park on the ferry and must remain off until you have disembarked from the ferry.
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What is Payload?
The payload is the difference between the weight of an empty motorhome and the plated weight.